Every four weeks, our Meet the Manager events give passengers the chance to meet the directors and senior managers responsible for delivering all aspects of the London Midland service. We publish the answers to the questions asked here after each session.
It's your chance to speak directly to the people who make the decisions which affect you and get a response on the spot. You'll get an insight into the running of London Midland, and hearing your views will help us to improve the services and facilities we provide.
If you can't get to any of the sessions, you can email your question and we'll post the answers here.
Meet the Manager sessions will now take place between 0745 and 0945. We'll be located on the main concourse at London Euston, at the end of the glass covered walkway at Birmingham Snow Hill, and in the main concourse opposite Millie's Cookies/WHSmith at Birmingham New Street.
Forthcoming Meet The Manager sessions
London Euston station
Friday 27 August 2010
Wednesday 20 October 2010
Wednesday 8 December 2010
Birmingham Snow Hill and Birmingham New Street stations
Thursday 16 September 2010
Thursday 11 November 2010
If you'd like to get more involved in London Midland and would like to give your views on a regular basis, then why not join our Passenger Panel?
