London Midland is continually working to improve our service, from buying new carriages to training our staff, and our franchise means we'll be held to account on our progress. Our key commitments are: - Buying better trains
- Improving stations
- Simplifying fares
- Better customer service
- Being more environmentally friendly
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We publish magazines for train passengers which you can download, or read highlights online. These will be available shortly. | | 
For all the latest press releases, please visit the press release section of our site. View press releases If you are from a media organisation and want to speak to the London Midland Press Office, please call us 0121 654 1278 or email comms@londonmidland.com. For all other inquiries about London Midland, including train and ticket information for passengers travelling with London Midland, please contact Customer Relations on 0844 811 0133 or click here for the Contact Us pages of this website. 
If you're thinking of professional filming or photography at any of our stations, you'll need our permission.
Check it's really a London Midland station
Contact us for permission
Fill in the paperwork
On the day
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