London Midland

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If you would like to get in touch with us to give us feedback on our services, ask a question or find out more about something you have seen on this website, fill out the form below and we will direct your query to the appropriate person, alternatively please complete this form and send it to us.

We are committed to meeting the highest quality standards in the delivery of the service we provide to our customers. We aim to provide efficient and effective service and take any problems that do arise very seriously indeed. We aim to ensure that any complaints our customers may have are identified quickly and dealt with in accordance with our complaints handling procedure.

You can download a copy of our complaints handling procedure by clicking here.

You can contact our Customer Relations department by phone on 0844 811 0133

Or write to our Customer Relations team: 

London Midland

PO Box 4323

Birmingham

B2 4JB



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