London Midland

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Birmingham New Street

Address

Birmingham New Street station
Birmingham
West Midlands
B2 4QA

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Ticket office

Open now

Mon: 5:15 AM to 11:00 PM
Tue: 5:15 AM to 11:00 PM
Wed: 5:15 AM to 11:00 PM
Thu: 5:15 AM to 11:00 PM
Fri: 5:15 AM to 11:00 PM
Sat: 5:15 AM to 11:00 PM
Sun: 7:00 AM to 11:00 PM

Station details

General information

Station Operator: NR
Station Code: BHM
Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

False Oyster Pre Pay
False Oyster Validator
False Smartcard Issued
False Smartcard Validator
False Oyster Topup
True Prepurchase Collection
False Smartcard Topup
True Ticket Machine
Ticket Office Note:
On the main concourse next to WH Smiths

Passenger services

True> Lost Property Contact Available
Phone number: 0330 024 0215
Website: Go to website
True Ticket Gate

Ticket Gate Comments:

Wide gates are available for wheelchair users, buggy's and passengers with luggage. 

True> Left Luggage Contact Available
Phone number: 0121 632 6884
Website: Go to website
True Customer Help Points

Station facilities

True> Atm Machine
True Baby Change
False Bureau De Change
False Post Box
False Seated Area
True First Class Lounge
True Shops
False Showers
True Station Buffet
True Telephones (Cards & Coins)
True Toilets
False Tourist Information Office
False Trolleys
False WebKiosk
True WiFi
Wifi Note:
Find WiFi Hotspots around Birmingham New Street station
True Waiting Room
Waiting Room Note:
There are two large seating areas beyond the ticket barrier between the escalators to platforms 5b and 8b. All platforms have waiting areas with seating

Car parking

true Car parking
Name: Short Stay Car Park
Operator: APCOA Parking (UK) Limited
Spaces: 40

Annual Charge: N/A
Daily Charge: N/A
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
False Car Parking Contact Available

Cycling

True Cycle Storage Availability

Sheltered: Yes
Spaces: 58
Type: Stands
Location:

True Cycle Storage CCTV

Other transport

True Taxi Rank

Taxi Rank Note:

Taxis drop off with the 'drop & go' in the Hill Street entrance.

The taxi rank is on Navigation St (Stephenson St / Victoria Sq exit).

For more information visit traintaxi.

False Car Hire

True Airport
True Metro
True Bus Service

Accessibility

True Accessible Booking Office Counter

Accessible Booking Office Counter Note:

Floorwalkers are available to assist all customers

False Accessible Public Telephones

Accessible Public Telephones Note:

Located opposite Network Rail Reception on the main concourse

True National Key Toilets

National Key Toilets Note:

Close to Platforms 1A and 12A 

True Induction Loop
True Wheelchairs Available
True Ramp For Train Access

False Accessible Taxis

Accessible Taxis Note:

Taxis drop off within the 'drop & go' off the Hill Street entrance.

The taxi rank is on Navigation St (Stephenson St / Victoria Sq exit).

All taxis are accessible with manual wheelchairs, most are accessible with electric wheelchairs.

For more information visit traintaxi.

False Accessible Ticket Machines

Accessible Ticket Machines Note:

Staff available to assist where required.

True Impaired Mobility Set Down

Impaired Mobility Set Down Note:

Assistance is available to and from platforms, though we can help more effectively if you call us in advance on 0121 654 2528 (Mon-Fri 10:00-18:00) or outside these times 0121 654 4243. Please contact customer services of the relevant train operator: London Midland 0845 602 4277. Virgin Trains - 0845 000 8000

Live departures & arrivals for Birmingham New Street

Departures
Arrivals
Live departures for Birmingham New Street
Time Destination Platform Expected further details 
14:05 Lichfield City Platform 8A 8A On time See details on departure to Lichfield City
14:05 Shrewsbury Platform 4C 4C On time See details on departure to Shrewsbury
14:08 Wolverhampton Platform 5B 5B On time See details on departure to Wolverhampton
14:10 London Euston Platform 1A 1A On time See details on departure to London Euston
Live arrivals at Birmingham New Street
Time Destination Platform Expected further details 
13:58 Walsall Platform 5B 5B On time See details on departure to Walsall
14:02 London Euston Platform 5A 5A 14:06 4 mins late See details on departure to London Euston
14:02 Longbridge Platform 8A 8A On time See details on departure to Longbridge
14:08 Walsall Platform 3B 3B On time See details on departure to Walsall

timetables for Birmingham New Street

Birmingham - Sandwell and Dudley - Wolverhampton

Guide 2 :: Wolverhampton - Coseley - Tipton - Dudley Port - Sandwell & Dudley - Smethwick Galton Bridge - Smethwick Rolfe Street - Birmingham New Street

15 May to 10 December 2016

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11 December to 20 May 2017

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Birmingham - Birmingham International - Coventry - London - easy times and fares guide

Birmingham New Street - Stechford - Lea Hall - Marston Green - Birmingham International - Hampton-in-Arden - Berkswell - Tile Hill - Canley - Coventry - London Euston

14 May to 10 December 2016

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11 December to 20 May 2017

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Birmingham New Street - Northampton

Guide 3 :: Northampton - Rugby - Coventry - Birmingham New Street

15 May to 10 December 2016

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From 11 December - 20 May

11 December to 20 May 2017

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Shrewsbury - Telford - Wolverhampton - Birmingham New Street

Guide 4 :: Shrewsbury - Wellington - Oakengates - Telford Central - Shifnal - Cosford - Albrighton - Codsall - Bilbrook - Wolverhampton - Sandwell and Dudley - Smewithck Galton Bridge - Birmingham New Street - Birmingham International

15 May to 10 December 2016

Download PDF

11 December to 20 May 2017

Download PDF

Liverpool - Crewe - Stafford - Wolverhampton - Birmingham New Street

Guide 5 :: Liverpool - Crewe - Stafford - Wolverhampton - Birmingham

15 May to 10 December 2016

Download PDF

11 December to 20 May 2017

Download PDF

Chase line - Rugeley - Walsall - Birmingham New Street

Guide 6 :: Chase Line: Rugeley - Walsall - Birmingham

15 May to 10 December 2016

Download PDF

11 December to 20 May 2017

Download PDF

Cross City line - Lichfield - Sutton Coldfield - Birmingham - Longbridge - Redditch

Guide 7 :: Cross City: Lichfield Trent Valley - Lichfield City - Shenstone - Blake Street - Butlers Lane - Four Oaks - Sutton Coldfield - Wylde Green - Chester Road - Erdington - Gravelly Hill - Aston - Duddeston - Birmingham New Street - Five Ways - University - Selly Oak - Bournville - Kings Norton - Northfield - Longbridge - Barnt Green - Alvechurch - Redditch

11 December to 20 May 2017

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Hereford - Worcester - Bromsgrove - Birmingham New Street

Guide 14 :: Hereford - Ledbury - Colwall - Great Malvern - Malvern Link - Worcester Foregate Street - Worcester Shrub Hill - Droitwich Spa - Hartlebury - Kidderminster - Blakedown - Hagley - Stourbridge Junction - Bromsgrove - Barnt Green - University - Birmingham New Street

15 May to 10 December 2016

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11 December to 20 May 2017

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Euston lines

Book 1 :: Birmingham New Street - Milton Keynes - London Euston, Crewe - London Euston, Nuneaton - Coventry, Stafford - Norton Bridge - Stone - Barlaston - Wedgwood - Stoke-on-Trent (local bus service), Bedford - Bletchley (Marston Vale), Watford Junction - St Albans Abbey (Abbey Line)

15 May to 15 December 2016

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11 December to 20 May 2017

Download PDF