Is the App free to download and use?
London Midland already have an iPhone app, will that still work?
We don't support our old app anymore, whilst it does still work we can't vouch for the quality of the information as no updates are being carried out.
Can I still download the original iPhone app?
No, we have removed it for download from the App Store.
What platforms is the new app available on and how can I get it?
iOS7 (iPhone), Android and Windows. Click on the links above to download.
Will you be developing the app for other Smartphones?
The app is now available on Windows. Our website is also mobile and tablet friendly for Smartphones on which the app is not yet available.
How can I give you feedback on the new app?
We would love to hear your views. The quickest and easiest way to let us know is through the app, by contacting our customer services team or you can leave comments within the App Store or Google Play. We’ll be checking both.
What if I cannot get the app to work?
Please contact our customer services team on one of these channels:
- by email at firstname.lastname@example.org using subject heading ‘App Feedback’
- call us on 0121 634 2040
- tweet us @LondonMidland
Can I plan journeys outside of the London Midland area?
Yes (unlike our first iPhone app) you can plan journeys across the whole of the National Rail network, regardless of where you start or finish your journey.
Can I claim for delays quickly?
Yes, you can use the Delay Repay form within the app.
If I only want to see London Midland trains is that possible?
Can I see my journey progress?
How do I edit my dashboard?
How do I change my journey?
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