0700 - 1900 Monday - Friday
0800 - 1600 Weekends & Bank holidays
Closed Christmas Day & Boxing Day
Call us 0344 811 0133 or 0121 634 2040
Lines are open during business hours. Out of hours our lines are diverted to National Rail Enquiries.
PO BOX 4323
Or pick up a freepost comments card at any of our staffed stations.
We prioritise responses in order of the date we receive them, we are currently processing: