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London Midland

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Rail user groups

We work with a number of statutory passenger groups and voluntary rail user groups. We meet regularly and listen to their views.

Transport Focus is the official consumer watchdog representing the interests of rail passengers and dealing with appeal complaints for our services (except in the area dealt with by London TravelWatch).

London TravelWatch is the official consumer watchdog representing the interests of passengers in and around London, and dealing with appeal complaints for journeys using our services for stations between Tring and London Euston, the Abbey Line (St Albans Abbey – Watford Junction, and at Bedford.


Passenger User Groups

Voluntary passenger groups across our network are listed here.


Abbey Line Rail Users (Abfly)
Atherstone & District Rail User Group -

Bedford Bletchley Rail Users -

Bromsgrove Rail User Group -

Cannock Chase Promotion Group -

COVRAG - Coventry Rail User Group -

Lichfield Rail Promotion Group -

North Staffs Promotion Group -

Northampton Rail Users -

Nuneaton & Bedworth RUG -

Rugby Rail User Group -

Shakespeare Line Promotion Group -

Solihull & Leamington Rail Users -

Stourbridge Line User Group -

Watford Rail Users Group -

West London Line Group -


Please contact Transport Focus if a group you are interested in is not listed
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