London Midland

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Book travel assistance

for help around the station and getting on & off trains

A member of the Assisted Travel Team will arrange the assistance you require and be in touch to confirm your booking, or ask any extra questions to arrange your booking.

We recommend booking at least 24 hours before travel – this ensures we have enough time to make arrangements for you. If you are travelling in less than 24 hours and have not yet booked your assistance, contact 0800 092 4260. 

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